Refund Policy

14-day refund window

You can request a full refund within 14 days of purchase, for any reason. This matches the EU distance-selling norm and we apply it to everyone, not only to EU customers.

Email [email protected] with the address you bought under, or write to Eliran Brami, Ibn Gabirol 5/3, Hetzelia, Israel. Refunds are issued by Paddle to the original payment method and usually appear within 5–10 business days.

Renewals

Renewal charges are refundable for 14 days after the charge. We email you before each renewal, so a renewal should never be a surprise.

Cancelling stops future renewals immediately. The key you already paid for keeps working until it expires — cancelling never revokes a key you have paid for.

After 14 days

We are not obliged to refund after 14 days, but if the software does not do what the documentation says it does, tell us. We will fix it or refund you.

What a refund means for your key

The software makes no network calls and cannot check whether a key has been refunded, so a refunded key keeps working technically until it expires. Continuing to use premium features after a refund is a breach of the licence agreement, and we treat it as one.